When we were deciding on a pool we had heard of many problems with gunite pools, especially with the winters here in the Chicago area, so we are happy that we decided on a fiberglass pool.
We were impressed with Todd Emmerson and his patience with the pool design process. He came out many times and worked with us until we were happy with our choices. Once we signed the contract the pool was installed pretty quickly. We were able to enjoy the pool within 3 weeks from the start to the finish.
Tom McNelis (the owner) and the rest of the crew were courteous. Erich was great with explain how everything works with the pool. Signature Pools has great customer service and we are happy that we chose Signature Pools to install our swimming pool.
My family and I are looking forward to swimming in our fiberglass pool this spring, summer and fall, especially after such a cold winter!
Kathy Mendes and Family
Leisure Pools – Reflection 26 (Sapphire Blue)
We purchase a Leisure fiberglass pool because they require the least amount of maintenance to keep clean. Leisure Pools have a great warranty and a fiberglass pool does not have the future expenses like a liner or gunite pool (replacing the liner or refinishing the interior of the pool)
Todd Emmerson was very helpful and informative during the sales process. We liked the fact that he showed us the pool design in 3D. It was very complete!
The installation process went very quick and was perfect! We were swimming in our new pool 6 days after they started construction.
We are very satisfied with our Leisure fiberglass pool from Signature Pools and would recommend them to everyone!
Clyde and Donna Gebhardt
Leisure Pools – Moroccan 34 (Sapphire Blue)
We would like to thank Signature Pools and Spas for helping us to build our dream backyard. Ever since I was little I always dreamed of having a pool with a diving board; Signature Pools helped make that dream a reality!
Deciding to purchase a fiberglass pool was rather simple for us. We chose fiberglass for several reason. 1) We did not want to worry about cracks or liners with other pools. A pool with a liner was out of the questions because we have a golden retriever that loves to swim. There would be no way of keeping her out of the pool and we wanted her to be able to swim as well. 2) We also learned that fiberglass pools help save on pool chemicals. Over the long run, there would be less to worry about.
Todd Emmerson was an exceptional salesman. He met with us several times, answered all of our questions, and was extremely thorough and knowledgeable, and answered all of our calls and emails (sometimes as late as 11:30pm)! We loved that Todd did not try to talk us out of a diving pool as other salesmen had done. He also took us to several homes with pools so that I could envision what the pool would look like in the ground. He truly made us feel important and not like a paycheck.
The installation process was super quick (minus the three and a half weeks of solid rain)! I could not believe that the hole was dug, pool was in and filling with water within 2 days! The installation crew was extremely courteous and professional. Every time I went out to check progress they would report to me what the plan was for the next day. They did not even mind me shooting videos and taking pictures to send to my husband at work. The crew showed up on time and worked like a well orchestrated team once here.
After having our pool for one summer we can honestly say that we are thrilled with our purchase. It is great to have family parties at our house now as well as play dates with our son’s friends. Our son is only two and is already jumping off the diving board! We have received numerous compliments from family and friends about the shape of the pool and they often say that our back yard now feels and looks like a resort! We look forward to many more years of fun and sun in our new Signature Pools!
Matt and Angie McCormick
Trilogy Pools – Genesis (Monaco)
Dear Signature Pools and Spas,
I have had the privilege of working with Signature Pools & Spas as I recently had an in ground pool installed. Following this pleasurable experience, I would like to recommend the same for others who want an in-ground pool.
Having done a lot of research regarding pools over the past few years I had decided that fiberglass was the best fit for me. I liked the pools uniqueness, optional features and advantages it had over other types of pools.
There were many designs to choose from, colors and shapes, options such as a tanning ledge and slide that were made to fit my desires. The sales process and installation were well executed and in a timely manner, which was much appreciated. It was a pleasure to watch and photograph every step of the way.
All of the team/crew I came in contact with were friendly, accommodating and most helpful. When one is making this kind of investment it is reassuring to be in good hands! The season was short for this year, but fun-fun-fun, and our family is looking forward to years of outdoor vacationing in our own backyard thanks to Signature Pools!
Leisure Pools – Moroccan 34 (Crystal Blue)
We originally approached Signature Pools in 2012 as we were just starting to think about our pool options. We were both new to the whole pool idea, but had very definite expectations that we wanted it to fit it and compliment what we already had. In other words, we knew what we liked but with no idea how to get there. Todd Emmerson was very accommodating, taking the time to answer our questions, send us info, and price things out even though he knew at the time that we were only kicking the whole idea around.
Come 2013, we called Signature Pools back and got more serious. Todd put together some different 3D concepts with varying yard layouts, pool shapes, and hardscape detail. That was all we needed …the canted placement, Riviera 34 design with a patio off the back was perfect.
We knew that installing an in-ground pool would most definitely be a major undertaking, with a lot of opportunity for cutting corners and skimping. Yet…as much as we had researched and kept tabs on the ongoing work, we kept finding that Signature Pools was going beyond what we had hoped for. The details were all covered, the workmanship top-notch. It’s SO uncommon today, and is a major reason we’d recommend Signature Pools in a heartbeat.
Tom, Erich, Chris, Derrick, and of course Todd, you were all great to work with, and we love our pool! Thanks guys!
Bill and Athena Heart
Leisure Pools – Riviera 34 (Sapphire Blue)